Summary: 63ph collects personal data to operate your account, process transactions, verify your identity, and comply with Philippine legal and regulatory requirements. We do not sell your personal data to third parties for marketing purposes. You have the right to access, correct, and request deletion of your data at any time, subject to applicable legal obligations.
63ph ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every Filipino player who uses the 63ph platform at 63ph.top. This Privacy Policy ("Policy") describes how 63ph collects, uses, stores, shares, and protects your personal information in connection with your use of our website, mobile application, and all related services.
This Policy is intended to comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). By registering on or using the 63ph platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. If you do not agree to this Policy, you must not use the 63ph platform.
Data Controller: For the purposes of the Data Privacy Act of 2012, 63ph acts as the personal information controller in respect of the personal data you provide when using the 63ph platform.
63ph collects personal data that is necessary to provide you with a safe, fair, and compliant gaming experience. The categories of personal data we collect include:
| Category |
Examples |
Purpose |
| Identity Data |
Full name, date of birth, nationality, government-issued ID number |
Account registration, KYC verification, age verification |
| Contact Data |
Email address, mobile number, residential address |
Account communication, transaction notifications, support |
| Financial Data |
GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history |
Processing deposits and withdrawals, fraud prevention |
| Verification Documents |
Passport, UMID, SSS ID, driver's license, proof of address |
KYC compliance, identity verification |
| Gaming Activity Data |
Game history, wager amounts, session duration, win/loss records |
Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data |
IP address, device type, browser type, operating system, login timestamps |
Security monitoring, fraud detection, platform optimization |
| Usage Data |
Pages visited, features used, click patterns, session duration |
Platform improvement, user experience optimization |
| Communications Data |
Support chat logs, email correspondence, feedback submissions |
Customer support, dispute resolution, service improvement |
We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.
63ph collects your personal data through the following means:
- Direct interactions: Data you provide when registering your 63ph account, completing KYC verification, making deposits or withdrawals, contacting our support team, or participating in promotions;
- Automated technologies: Technical and usage data collected automatically when you access the 63ph platform, including through cookies, web beacons, and server logs;
- Third-party sources: Identity and fraud-check data received from payment processors such as GCash and PayMaya, identity verification service providers, and regulatory databases where permitted by law;
- KYC and AML screening: Data obtained during mandatory Know Your Customer and Anti-Money Laundering checks, including information from government-issued identification documents you submit.
Voluntary Provision: Where the provision of personal data is optional, we will make this clear at the point of collection. However, certain data — such as identity and contact information — is mandatory for account registration and cannot be withheld without affecting your ability to use the 63ph platform.
63ph uses your personal data for the following purposes:
- Account management: To create, maintain, and manage your 63ph player account, including processing your registration and verifying your identity;
- Transaction processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods in Philippine Peso (₱);
- Regulatory compliance: To fulfill our obligations under Philippine law, including KYC, AML, and responsible gaming requirements;
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the platform;
- Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance;
- Responsible gaming: To monitor gaming activity and apply responsible gaming tools such as deposit limits, session reminders, and self-exclusion where necessary;
- Platform improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the 63ph platform;
- Marketing communications: To send you information about 63ph promotions, bonuses, and new games — but only where you have given your explicit consent to receive such communications, and always with an easy opt-out option;
- Legal proceedings: To establish, exercise, or defend legal claims in connection with the 63ph platform.
63ph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.
Under the Data Privacy Act of 2012 of the Philippines, 63ph processes your personal data on the following legal bases:
- Contractual necessity: Processing is necessary to perform the contract between you and 63ph — specifically, to operate your player account, process transactions, and deliver gaming services;
- Legal obligation: Processing is required to comply with applicable Philippine laws and regulations, including KYC, AML, and responsible gaming obligations;
- Legitimate interests: Processing is necessary for the legitimate interests of 63ph, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms;
- Consent: For certain processing activities — such as marketing communications and the use of non-essential cookies — we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
63ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
- Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals;
- Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and screen for financial crime risks;
- Technology service providers: Cloud hosting, data storage, analytics, and platform infrastructure providers who process data on our behalf under strict data processing agreements;
- Regulatory and law enforcement authorities: Government agencies, regulators, and law enforcement bodies in the Philippines where disclosure is required by law, court order, or regulatory directive;
- Legal and professional advisors: Lawyers, auditors, and other professional advisors engaged by 63ph in connection with legal proceedings or compliance obligations;
- Business transfers: In the event of a merger, acquisition, or sale of all or part of 63ph's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.
Important: All third parties with whom 63ph shares personal data are required to handle your data in accordance with applicable privacy laws and are prohibited from using your data for any purpose other than those specified in their agreements with 63ph.
The 63ph platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze platform usage. Cookies are small text files stored on your device when you visit the 63ph website or use the 63ph app.
The types of cookies used by 63ph include:
- Essential cookies: Strictly necessary for the operation of the 63ph platform, including maintaining your login session and enabling secure transactions. These cannot be disabled without affecting platform functionality;
- Functional cookies: Used to remember your preferences and settings, such as language and display options, to provide a more personalized experience;
- Analytics cookies: Used to collect aggregated, anonymized data about how players use the 63ph platform, helping us identify areas for improvement;
- Security cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 63ph platform. For full details on our cookie practices, refer to the cookie settings available on the 63ph platform.
63ph retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
- Account and identity data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with AML and KYC regulatory requirements;
- Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations;
- Gaming activity data: Retained for a minimum of three (3) years for responsible gaming monitoring and dispute resolution purposes;
- Support and communications data: Retained for two (2) years from the date of the last interaction, unless a longer period is required for ongoing legal proceedings;
- Technical and usage data: Retained for up to twelve (12) months for security and platform optimization purposes.
When personal data is no longer required, 63ph will securely delete or anonymize it in accordance with our data disposal procedures. Anonymized data that can no longer be linked to an individual may be retained indefinitely for statistical and analytical purposes.
63ph implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
- Encryption: All data transmitted between your device and the 63ph platform is encrypted using industry-standard TLS (Transport Layer Security) protocols;
- Access controls: Access to personal data is restricted to authorized 63ph personnel and service providers on a strict need-to-know basis;
- Secure storage: Personal data is stored on secure servers with appropriate physical and logical access controls;
- Regular security assessments: 63ph conducts periodic security reviews and vulnerability assessments to identify and address potential risks;
- Staff training: All 63ph personnel who handle personal data receive regular training on data protection obligations and security best practices.
Data Breach Response: In the event of a personal data breach that poses a risk to your rights and freedoms, 63ph will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
While 63ph takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your 63ph account credentials and for notifying us immediately if you suspect any unauthorized access to your account.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by 63ph:
- Right to be informed: The right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy;
- Right of access: The right to request a copy of the personal data 63ph holds about you, along with information about how it is being used;
- Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you;
- Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
- Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
- Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible;
- Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.
To exercise any of these rights, please contact the 63ph support team. We will respond to all verified data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and we will notify you of any such extension.
Identity Verification: For the protection of all players, 63ph will verify your identity before processing any data subject request. We may ask you to provide proof of identity before fulfilling your request.
The 63ph platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. 63ph does not knowingly collect personal data from individuals under the age of 21.
If 63ph becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and return any deposits made to the payment method used, subject to verification. If you believe that a minor has registered on the 63ph platform, please contact our support team immediately so that we can take appropriate action.
Parents and guardians are encouraged to use parental control tools and to monitor the online activities of minors in their care to prevent underage access to online gaming platforms.
In the course of operating the 63ph platform, your personal data may be transferred to, stored in, or processed in countries outside the Philippines — for example, where our technology service providers or cloud infrastructure partners are located.
Where such cross-border transfers occur, 63ph ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012. These safeguards may include:
- Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law;
- Transfers to countries or organizations that have been assessed as providing an adequate level of data protection;
- Other legally recognized transfer mechanisms as permitted by the National Privacy Commission.
By using the 63ph platform, you acknowledge and consent to the transfer of your personal data outside the Philippines where necessary for the operation of the platform, subject to the safeguards described above.
63ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will update the effective date at the top of this page and, where appropriate, notify registered players via email or a prominent notice on the 63ph platform.
Your continued use of the 63ph platform after any such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Policy periodically to stay informed of how 63ph protects your personal data. The most current version of this Policy will always be available at 63ph.top/privacy-policy.
If you do not agree to the updated Privacy Policy, you must stop using the 63ph platform and may request account closure in accordance with the Terms & Conditions.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 63ph handles your personal data, please contact our Data Protection team. We are committed to resolving all privacy-related inquiries promptly and transparently.
- Email: [email protected] (plain text — not a clickable link)
- Response Time: Within 30 days for data subject requests; within 24 hours for general support inquiries
- Support Hours: 24 hours a day, 7 days a week
If you are not satisfied with our response to your privacy complaint, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.